Okay, here goes the entire story. I have taken my truck into the service department for several things that are covered by the warranty (things that went wrong on their own/things I didn't break). The major thing would be my 4 wheel drive not working 3 times. I took it in each time but soon after it would stop working again.
-My windshield decided to crack on its own from the bottom up (stress crack).
-Passenger door has become unaligned several times.
-Fluctuating fuel gauge.
-Windshield wipers would come to rest in the incorrect position.
-Parking brake shoe disconnected underneath the truck.
-Steering box was loose causing a loud clunk noise.
-AC compressor stopped working.
-Oil leak on oil filter adapter.
On top of these problems, there have been some other little things too, noises and what not.
The Ohio Lemon Law has some requirements that you must meet (it only has to meet one of these):
1. Has the same problem been worked on 3 or more times without getting fixed?
2. Has your vehicle been out of service for a total of 30 or more days?
3. Has there been 8 or more significant problems with your vehicle?
4. Has there been at least one failed attempt to fix a deadly defect (something that is likely to cause an accident or injury)?
These requirements must be met within the first year or 18,000 miles during the first year. I still dont even have 12,000 miles but am over a year of owning the vehicle. The major problem with the 4x4 started after the first year. I met 3 of those 4 requirements but I was over my 1 year limit.
I contacted an Attorney's office that specifically deals with the lemon law. He told me that I don't fall under the lemon law but do fall under the Magnuson-Moss Warranty Act. That means that there is a breach of warranty performed by the service department when multiple attempts have been made and the problem still exists.
GM contacted the Attorney and offered a settlement to minimize court costs. Their initial settlement was $2,000. We kept asking for more and basically met in the middle. Settled the suit at $5,000. GM will be sending me a check for that amount and they will also be paying the Attorney any of his fees. None of that comes out of my pocket. I get to keep my truck, which is fine with me. Everything seems to be working now anyhow... Plus it's under warranty for another 16 months anyhow!
I hope that clears it all up!! Sorry for the confusion.
-Bob
