Warranty issues so far...

John · Post by **John** » Thu Feb 06, 2003 7:36 am

Just to inform you guys and to see if anyone's had the same problems. Around 3000 miles I had the passenger door roof seal replaced because the door was misaligned and had torn a hole in it. Warranty issue, replaced after they ordered the part. Last week, at about 12K, I had the e-brake checked because it was no longer holding the truck. They replaced it with parts in stock. They told me it was a common problem with Chevy's where the drum e-brake (inside the disc) becomes misaligned and is no longer effective. Replaced and works fine now. And yesterday, I pulled all the bumpers to clean out mud and noticed that the upper nut on the front sway bar was missing. Not a good thing, so I'll take it in tomorrow. Anyone else with these same things?

Socaldave · Post by **Socaldave** » Thu Feb 06, 2003 8:27 am

I had the roof seal replaced on the driver side rear door due to the door rubbing too hard against it. There is no alignment on the doors, as they are welded on, so they had to roll back (bend) the upper edge of both rear doors.

I still have the fluctuating gas gauge trouble and a hard metallic knock/pop in the front suspension when doing slow speed turns like parking or turning into a driveway. I actually feel it in the floor board like something is slipping and then knocking into place. The dealer replaced the left side ball joints and removed/lubed the sway bar, and lubed the wheel stops but it still does it!

I have not been back again yet..................

quickbiker · Post by **quickbiker** » Thu Feb 06, 2003 5:13 pm

I notice that the rear driver side door was rubbing the seal right away. The first thing I did was bend it myself, no probs after that. I had the dealer replace the fuel pump in the tank cause gauge no worky. And I replaced the oild seals at the filter adapter. And the dealer also fixed the exhaust header bolts that loosened, per tb.

That's it! LOL

almost getting to 36k miles now!

anvil · Post by **anvil** » Thu Feb 06, 2003 5:37 pm

Socaldave,

I am on my fourth GMC/Chevy Sonoma/S-10, in the past ten years and none of them had a gas gauge that did not fluctuate. I learned to live with them.

The front end banging sounds a lot like the problems of the early torsion bar mounts. You can look at the mounts, and they would appear new, however, the rubber has seperated from the mount. If it sounds like someone is banging on the floorpan where your feet would sit as you are driving, I would check that out. Take a 2LB hammer, or if you have a hard rubber mallot, bang on the torsion bar, and see, and of course hear if it rattles. These torsion bars run along the frame, and the mount is just behind and below the front seats. It will only get worse. Most people change the shocks, and the ball joints only to find the annoying noise is still there. It is about a twenty dollar part, and the drivers side is easier to put in than the passenger side because the muffler is in the way,, but you can cut the bolt down on the mount and slip it in place.

I hope this is your banging noise.

Jim · Post by **Jim** » Fri Feb 07, 2003 5:34 am

I had the seal replaced on the right rear door. I couldnít see any adjustment (welded hinges) and the last thing I would do is bend any thing since I have been impressed since day one with the way this truck fits. The original WS was on with double sticky tape, I noticed the WS wasnít down in the channel as far as it could be. The dealer installed the new one & I noticed it was beginning to rub, so I released the tape at that point & readhered it in a lower position, perfect now.

I went over my truck underneath within one week of taking delivery of it.

I found:

1. Wires that needed wire tied out of the way so they donít rub.

2. The 2 sway bar link bolts were not tight.

3. A door rear hinge pin missing the retaining washer.

4. Right hood hinge with enough play to cause a solid rattling sound when going over bumps.

5. Air cleaner box was rubbing a cooler line to the radiator.

All these things I considered very minor & fixed then myself. This is my first new vehicle I expected some flaws in the assembly process. At 12,000 miles the only warranty repair done is the weather strip, I am very happy

Azreloader · Post by **Azreloader** » Sat Feb 08, 2003 9:40 am

My truck turned over 10K miles today and I haven't had it in for warranty work yet. I noticed the gas gauge thing, but my 96 Silverado did the same thing so I figured I would just live with it. I know when the trip odometer hits 270 miles, I better be finding a gas station.

I have had 2 full size GM trucks, 2 Suburbans and 1 S10 Blazer and I love my Baby Crew the best!

Azreloader · Post by **Azreloader** » Sat Feb 08, 2003 9:42 am

My truck turned over 10K miles today and I haven't had it in for warranty work yet. I noticed the gas gauge thing, but my 96 Silverado did the same thing so I figured I would just live with it. I know when the trip odometer hits 270 miles, I better be finding a gas station.

I have had 2 full size GM trucks, 2 Suburbans and 1 S10 Blazer and I love my Baby Crew the best!

SlickDaddy · Post by **SlickDaddy** » Sat Feb 08, 2003 8:15 pm

well so far, as with many, i had the rear pass. weatherstripping replaced. also the 4x4 module went bad and it wounldnt shift into 4 hi or 4 lo and my third brake light went out.

other than that everything is cherry.

christian · Post by **christian** » Sun Feb 09, 2003 10:08 am

I'm almost at 10K and nothing to report yet....going to check this spring if everything is in order though

Christian Jacques

2002 S-10 Crewcab LS

Hirolln · Post by **Hirolln** » Mon Feb 10, 2003 5:37 am

17k and all is well

No issues yet (other than the gas gadge thing but I knew about that from all of you)

QnsRyche · Post by **QnsRyche** » Mon Feb 17, 2003 11:15 pm

lets see,,,

paint.... gas gage... and tomorrow paint again

Jim · Post by **Jim** » Tue Feb 18, 2003 4:32 am

QnsRyche wrote:lets see,,,

paint.... gas gage... and tomorrow paint again

Paint? Is the paint staining or pealing?

mhartman · Post by **mhartman** » Wed Feb 26, 2003 9:44 pm

mine is going in tomorrow to have a new rear seat installed, it has 4000 miles on it and already the stitching in the seat has come loose, and i don't carry passengers.

Conman · Post by **Conman** » Thu Feb 27, 2003 8:27 am

Strange problem this morning, The heater vent control was not working. It was stuck in face vents only even while trying to change the knob to defrost mode. Only way to get it to move was to turn the knob to off. it works fine now. If it happens again, I'll take it in.

So far no other real problems. I do have squeaky rear shocks though.

Cheers,

Con

QnsRyche · Post by **QnsRyche** » Thu Feb 27, 2003 11:22 am

stains.... they call it fall out... it on all cars but shows up real bad on white ones

webrulez80 · Post by **webrulez80** » Sun Mar 09, 2003 1:38 pm

I've had my 2001 Crew Cab into the dealer 3 times since I bought it in January of 2001. When I try to engage 4HI a loud grinding noise is made and the truck stays in 2HI. The dealership has replaced the, "K4122 Module, Transfer Case Shift", each time. The replacements happened December 2001, January 2003, March 2003. Anybody heard of such problems or experienced them? The dealership says its a known problem with the electronic transfer case. As long as it keeps happening they will keep replacing it. Very annoying!

Conman · Post by **Conman** » Mon Mar 10, 2003 7:51 am

Conman wrote:Strange problem this morning, The heater vent control was not working. It was stuck in face vents only even while trying to change the knob to defrost mode. Only way to get it to move was to turn the knob to off. it works fine now. If it happens again, I'll take it in.

So far no other real problems. I do have squeaky rear shocks though.

Cheers,

Con

Still having this problem, but more often now. Sound like a air leak so I guess the vent control is vacum assisted. I'll take it to the dealer and let you guys know.

Cheers,

Con

quickbiker · Post by **quickbiker** » Mon Mar 10, 2003 3:26 pm

Just get one of these here thingy doodles: http://www.4wheelparts.com/product2.asp ... OK&cat=DRI

Mine is still functioning great, but still be nice to have. You could do 2 lo with it.

Post by **HenryJ** » Mon Mar 10, 2003 6:07 pm

quickbiker wrote:Just get one of these here thingy doodles: http://www.4wheelparts.com/product2.asp ... OK&cat=DRI

Mine is still functioning great, but still be nice to have. You could do 2 lo with it.

That takes care of the front axle engaging, but what about the transfercase encoder motor problems?

Is there a manual shifter for the transfer case?

Warnoffroad · Post by **Warnoffroad** » Mon Mar 10, 2003 7:03 pm

I have about 1500 miles on my truck and nothing seems to have gone wrong. I hope that lasts, im not sure how good my warranty is

TNC · Post by **TNC** » Wed Mar 19, 2003 10:32 pm

My truck has been great... with the exception of two alignments... and the constant poping of the torsion bar on the driver side... and other self inflicted stereo isues...

quickbiker · Post by **quickbiker** » Thu Mar 20, 2003 4:19 pm

HenryJ wrote:
quickbiker wrote:Just get one of these here thingy doodles: http://www.4wheelparts.com/product2.asp ... OK&cat=DRI

Mine is still functioning great, but still be nice to have. You could do 2 lo with it.

That takes care of the front axle engaging, but what about the transfercase encoder motor problems?

Is there a manual shifter for the transfer case?

I never heard of one, but anything is possible if you really want it!

wr70beh · Post by **wr70beh** » Mon Mar 31, 2003 10:20 am

3 months and almost 5K miles later I haven't had any problems yet. Had oil changed at 3K, that's the only time I've taken it in for "service". I have the loud fan when cold problem addressed in another thread but that's about it. I've learned to live with it.

I wait until about 300 miles before I find a station. I guess it depends on what type of driving you do, I guess. Highway driving I'm getting around 21 and a mix of driving I'm getting 18. Not too bad.

QnsRyche · Post by **QnsRyche** » Mon Apr 14, 2003 11:01 am

oh yea wiper switch ....TWICE

Jim · Post by **Jim** » Mon Apr 14, 2003 1:52 pm

Just turned 14,000 mi. no warranty issues to speak of just the rear door drip rail weatherstrip. I just gave it the spring super clean up...not a speck of fallout on it & it's never been in the garage, I haven't waxed it yet because it's still smooth enough the flies need mountain climbing equipment to stay on it.

quickbiker · Post by **quickbiker** » Mon Apr 14, 2003 4:36 pm

I got about 40k now!

Spidey · Post by **Spidey** » Tue Apr 22, 2003 5:39 pm

Stuck passenger seat belt, passenger door seal and the little thing that holds the seat belt buckle in position when not in use (where it's easy to grab).

3K miles and counting.

Otherwise, as the questionaires say: I'm completely satisfied.

Spidey

Post by **HenryJ** » Sun Jun 22, 2003 11:33 am

Well mine goes in for lower ball loints and a left side wheel bearing next week.

You have to really watch the Tech's! I had to talk to the Service manager to get them to replace the lower balljoints!

I had already checked them finding .130 horizontal slack in the right side and .160 in the left. Maximum allowable is .125.

After they inspected the truck I asked what parts had been ordered, they said one wheel bearing and after my asking why the bad balljoints were not being replaced they said that they were fine a wheel bearing was the only thing they found. I KNEW BETTER! So I was refered to the service manager, who said that they probably had not checked them and would have to send it out to an alignment shop to check the ball joints, they do not have a rack for checking them. (Total BS! ) It does not require a "rack" to check ball joints. What they did not know is that I had already gone to the alignment shop to confirm the readings I got using a dial indicator at my shop.

So, after explaining this they ordered the parts.

Moral of the story: do your homework and do NOT assume that they know what they are doing or will do the right thing , just because they work for a GM dealer.

anvil · Post by **anvil** » Sun Jun 22, 2003 4:10 pm

Good job HenryJ, way to stay on top of things!

Thanks for the heads up, something else to keep my eye on.

Dragonmaster · Post by **Dragonmaster** » Tue Jun 24, 2003 8:42 am

Can someone expand on the torsionbar mount things? How do you check if it's worn?

Edit: Is it this thing?

Rusty · Post by **Rusty** » Tue Jun 24, 2003 3:00 pm

HenryJ wrote:Well mine goes in for lower ball loints and a left side wheel bearing next week.

You have to really watch the Tech's! I had to talk to the Service manager to get them to replace the lower balljoints!

I had already checked them finding .130 horizontal slack in the right side and .160 in the left. Maximum allowable is .125.

After they inspected the truck I asked what parts had been ordered, they said one wheel bearing and after my asking why the bad balljoints were not being replaced they said that they were fine a wheel bearing was the only thing they found. I KNEW BETTER! So I was refered to the service manager, who said that they probably had not checked them and would have to send it out to an alignment shop to check the ball joints, they do not have a rack for checking them. (Total BS! ) It does not require a "rack" to check ball joints. What they did not know is that I had already gone to the alignment shop to confirm the readings I got using a dial indicator at my shop.

So, after explaining this they ordered the parts.

Moral of the story: do your homework and do NOT assume that they know what they are doing or will do the right thing , just because they work for a GM dealer.

I gave up on the dealer quite some time ago. GM keeps hounding me about upgrading my warranty to the extended one, for a large amount of cash of course. I don't see any point.

They...

a) can't

b) won't

c) all of the above

...fix the problems I've had so far. Why extend the warranty? It's useless now. I've had a weird shifting problem with my truck from day one. I've had it back twice now. Once they tried to say it was low on fluid. BS, I checked it. The other time, "we couldn't duplicate the problem". Hmm, might help to drive it next time (I checked the mileage). I'm not even thinking about trading or anything. I've had several new vehicles in the last 10 years and had the same problems with all the dealers. Heck with it.

While I'm sort of on the subject, does anyone else's do this? Slow down to roughly 16mph and then start to accelerate moderately, kind of like going around a corner. Does your tranny feel like it's shifted into neutral and then it kind of thumps back in gear? Mine does. Annoying.

quickbiker · Post by **quickbiker** » Tue Jun 24, 2003 3:33 pm

Yea, Gary. Mine does the same thing at about 20mph. It feels like back-lash in the rear diff when it shifts from 3rd to 2nd. I just put it in 2nd if I know I'm gonna stay that slow for a while. All vehicles have that to some extent, but it's rather harsh for the s-10. That's the only thing about that tranny that has annoyed me. Other than that, It's been my favorite tranny. I sure beats the sucky tranny I had in the 93 Dakota I used to have.

quickbiker · Post by **quickbiker** » Tue Jun 24, 2003 3:34 pm

Dragonmaster wrote:Can someone expand on the torsionbar mount things? How do you check if it's worn?

Edit: Is it this thing?

Yea, that's it, but I would think it would take forever to wear those out. I got new ones just cause I screwed mine up on rocks with the sucky TM drops.

Mike H. · Post by **Mike H.** » Tue Jun 24, 2003 3:44 pm

GaryH wrote:While I'm sort of on the subject, does anyone else's do this? Slow down to roughly 16mph and then start to accelerate moderately, kind of like going around a corner. Does your tranny feel like it's shifted into neutral and then it kind of thumps back in gear? Mine does. Annoying.

Yup. Sure does, and sure is. It can't decide what gear to use or something. I also had the gas gauge problem resulting in them dropping my gas tank and replacing the fuel pump unit. Other than that, not been in for warranty service.

Rusty · Post by **Rusty** » Tue Jun 24, 2003 3:56 pm

Mike H. wrote:
GaryH wrote:While I'm sort of on the subject, does anyone else's do this? Slow down to roughly 16mph and then start to accelerate moderately, kind of like going around a corner. Does your tranny feel like it's shifted into neutral and then it kind of thumps back in gear? Mine does. Annoying.
Yup. Sure does, and sure is. It can't decide what gear to use or something. I also had the gas gauge problem resulting in them dropping my gas tank and replacing the fuel pump unit. Other than that, not been in for warranty service.

Hmm, sounds like we have twin trucks. My gas gauge went out too. So far, it's the only thing the dealer managed to fix. I had the same feeling on the tranny. It's like it's between gears or something and then when you give it gas, it's caught off guard and gets confused trying to find a gear to go into. I wonder if it isn't a firmware version issue in the PCM but when I ran that by the dealer, all I got was a confused look. They were clueless.

Conman · Post by **Conman** » Tue Jun 24, 2003 7:00 pm

GaryH wrote:
Mike H. wrote:
GaryH wrote:While I'm sort of on the subject, does anyone else's do this? Slow down to roughly 16mph and then start to accelerate moderately, kind of like going around a corner. Does your tranny feel like it's shifted into neutral and then it kind of thumps back in gear? Mine does. Annoying.
Yup. Sure does, and sure is. It can't decide what gear to use or something. I also had the gas gauge problem resulting in them dropping my gas tank and replacing the fuel pump unit. Other than that, not been in for warranty service.

Hmm, sounds like we have twin trucks. My gas gauge went out too. So far, it's the only thing the dealer managed to fix. I had the same feeling on the tranny. It's like it's between gears or something and then when you give it gas, it's caught off guard and gets confused trying to find a gear to go into. I wonder if it isn't a firmware version issue in the PCM but when I ran that by the dealer, all I got was a confused look. They were clueless.

If I understand what your saying, the trans seems lazy and does not down shift fast enough. It happened to me twice, both decelerating from 55 to about 20s and hitting the gas again(I was slowing down for a stoplight that turned green). Mine did not thump, it just seems it was still in 4th but I was only going 20mph. It has not happened in a while so I think it's just a trait of the crew.....

I only have about 5500miles on my crew so it's still young.

Cheers,

Con

Mike H. · Post by **Mike H.** » Wed Jun 25, 2003 2:32 am

Conman wrote:If I understand what your saying, the trans seems lazy and does not down shift fast enough. It happened to me twice, both decelerating from 55 to about 20s and hitting the gas again(I was slowing down for a stoplight that turned green). Mine did not thump, it just seems it was still in 4th but I was only going 20mph. It has not happened in a while so I think it's just a trait of the crew..... I only have about 5500miles on my crew so it's still young.

I've got about 17,000. Mine does it pretty frequently around town. It doesn't "thump", just noticably not in a gear or something and you have to wait for it to find one. Hopefully the HPIII will cure that once I get mine and set for firm shifts.

Rusty · Post by **Rusty** » Wed Jun 25, 2003 8:20 am

I guess mine "thumps" back into gear because I have the Hypertech PPIII which boosts the line pressure a bit. It is definately in a "neutral state" though when I slow down to around 15-16mph and then speed up again. If I manually put it in second just before I get to that speed, it doesn't do it.

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